QuickBooks Payroll Update Not Working - Comprehensive Guide

August 11, 2023

When encountering network connectivity problems in QuickBooks, users often encounter error messages such as "QuickBooks Payroll not functioning," "QuickBooks payroll connection error," "QuickBooks Desktop unable to update payroll," "Payroll Update incomplete," "QuickBooks Payroll Update Issue," or "QuickBooks payroll network problem." These messages indicate a network-related concern, where QuickBooks Payroll cannot establish an internet connection. To resolve this issue, it's important to address these QuickBooks errors.

Possible Causes of Payroll Not Working Issue:

  1. Utilizing Multi-User Mode for payroll transmission.
  2. Invalid security certificate for the application.
  3. Common internet connection issues.
  4. Network Timeout error preventing server connection.
  5. Incorrect date and time settings on your PC.
  6. Firewall settings obstructing QuickBooks internet access.

Prior to Troubleshooting Steps:

  1. Verify and correct your PC's date and time settings. Restart your PC if needed.
  2. Ensure you have downloaded the latest payroll tax table by navigating to Employees > Get Payroll Updates > Update.
  3. Switch QuickBooks to Single User mode via the File menu.
  4. Confirm an active and valid payroll subscription.
  5. Utilize the latest QuickBooks application update.
  6. Check if you can access secure websites (e.g., www.Google.com) from your browser. Reset your router if necessary.
  7. Examine your PC's firewall and third-party firewall applications. Allow QuickBooks through the firewall.

Common QuickBooks Desktop Payroll Errors:

  • QuickBooks Error PS077 and PS032
  • QuickBooks Desktop Payroll Error PS107
  • Intuit QuickBooks Payroll Error 15102
  • QuickBooks Error Code 15240
  • QuickBooks Payroll Update Errors
  • QB Payroll Update Error 17337
  • QB Payroll Error PS033
  • QuickBooks Error 30159

Solutions for Common Network Issues:

1. Clear Internet Explorer's Browsing History:

  • Open Internet Explorer.
  • Under the General tab, click Browsing History.
  • Select Temporary Internet Files and Internet Files.
  • Click Delete and then OK.
  • Attempt payroll transmission.

2. Flush DNS using Command Prompt:

  • Press Windows key + R to open the Run window.
  • Type CMD and hit Enter.
  • Enter "ipconfig/flushdns" and press Enter.
  • Retry sending payroll data.

3. Disable Revocation in Internet Explorer:

  • In Internet Explorer, click Tools.
  • Choose Internet Options and go to the Advanced Tab.
  • Under Security, uncheck "Check for publisher's certificate revocation" and "Check for server certificate revocation." Click OK.
  • Restart your PC.
  • Try sending payroll again.

4. Restore Advanced settings of Internet Explorer:

  • Exit QuickBooks.
  • Open Internet Explorer, click Tools, and select Internet Options.
  • Under the Advanced tab, click Restore Advanced Settings.
  • Confirm that Use TLS 1.0 is checked, and Use TLS 1.1 and Use TLS 1.2 are unchecked.
  • Click OK, exit Internet Explorer, and restart your PC.

If the issue persists, consider:

  • Performing a clean QuickBooks reinstall or attempting Safe Mode with Networking.
  • Seeking further assistance from QuickBooks support or a professional.

Addressing QuickBooks Payroll network issues ensures smooth payroll processing and accurate calculations. Prompt resolution of these problems is crucial for maintaining accurate financial records and complying with tax regulations.

Conclusion: Seeking Assistance from QuickBooks Data Services

If you find that the QuickBooks Payroll Update issue persists despite trying the troubleshooting steps mentioned above, it's important not to let the problem linger. Accurate payroll processing is essential for your business, and any disruptions could lead to errors or compliance issues.

In such cases, it's advisable to reach out to the QuickBooks Data Services team for expert assistance. They are equipped to handle complex technical issues and provide tailored solutions to get your QuickBooks Payroll Update back on track. Whether it's a network connectivity problem, error codes, or any other challenges, the QuickBooks Data Services team has the expertise to help you resolve the issue efficiently.

To contact the QuickBooks Data Services team, visit the official QuickBooks support website or use the contact details provided in your QuickBooks software. Don't hesitate to seek their help – they are dedicated to ensuring your QuickBooks experience is smooth, accurate, and hassle-free.

Remember, addressing the issue promptly not only ensures accurate payroll but also saves you time and potential headaches down the road. Reach out to QuickBooks Data Services and let their experts assist you in getting your Payroll Update working seamlessly once again.


Related Article

QuickBooks Payroll Update Not Working

QuickBooks Error 1603

QuickBooks Install Error 1712

QuickBooks Keeps Crashing

QuickBooks Save as PDF Not working

QuickBooks detected that a component required to create pdf file

QuickBooks Error 30159

Grow your business.
Today is the day to build the business of your dreams. Share your mission with the world — and blow your customers away.
Start Now